Location: G02/45 Furzer
St. Phillip ACT 2606 Australia.
Welcome to Le Monsoon . We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our kulfi ice cream company, whether through our website, mobile applications, social media, or in-person interactions. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
1.1. Personal Identifiers: Such as your name, contact information (email address, phone number, postal address), and date of birth.
1.2. Account Information: If you create an account with us, we may collect your username, password, and other account-related details.
1.3. Transaction Information: Details of transactions you make with us, such as purchases of Products, payment information, and order history.
1.4. Device and Usage Information: Information about your device, including IP address, browser type, operating system, and information about your use of our website or mobile app.
1.5. Location Information: With your consent, we may collect location information to provide you with location-based services or offers.
1.6. Social Media Information: If you choose to connect with us through social media platforms, we may collect information from your social media profiles.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. Providing Services: To fulfill your orders, process payments, and deliver Food products to you.
2.2. Communication: To respond to your inquiries, send order updates, and provide customer support.
2.3. Marketing and Promotions: To send you marketing materials, promotions, and offers, but only if you have consented to receive such communications.
2.4. Analytics: To analyze user behavior, improve our services, and enhance the user experience.
3.5. Legal Compliance: To comply with legal obligations and protect our rights and interests.
4. Disclosure of Your Information
We may disclose your personal information to:
4.1. Service Providers: Third-party service providers who assist us with tasks such as payment processing, order fulfillment, and website hosting.
4.2. Legal Authorities: To comply with legal requirements or in response to lawful requests from government authorities.
4.3. Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business.
5. Your Choices
You have the following choices regarding your personal information:
5.1. Access and Correction: You can access and correct your personal information by logging into your account or contacting us.
5.2. Marketing Communications: You can opt out of marketing communications by following the instructions in our emails or contacting us.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.